Privacy Policy

Last updated: 27 January 2026

At Lux Sex Therapy, your privacy is taken seriously. This page outlines how your personal information is collected, used, and protected when you engage with this website or services.

1. What information is collected?

When you fill out a contact form, book a consultation, or email directly, the following information may be collected:

  • Your name and contact details (e.g. email, phone number)

  • Information you share in your enquiry (optional)

  • Any additional details provided during a phone consult or session

This website may also use cookies and analytics to understand general visitor behaviour (e.g. which pages are most visited), but this data is anonymised and never used to personally identify you.

2. How is your information used?

Your personal information is used to:

  • Respond to your enquiries

  • Schedule and confirm appointments

  • Provide therapeutic services

  • Comply with legal and ethical obligations

You will never receive marketing emails or newsletters without your explicit consent.

3. How is your information stored?

Any personal information submitted through the website is stored securely. Emails and contact forms are encrypted where possible and accessed only by Haley (the sole practitioner).

Client records are stored according to professional ethical standards and relevant Australian privacy laws, including the Privacy Act 1988 (Cth).

4. Is your information shared?

No. Your information is never sold, rented, or shared with third parties—unless required by law, or if there is a risk of harm that ethically requires action (e.g. safety concerns or mandated reporting obligations).

5. Your rights

You have the right to:

  • Access your personal information

  • Request corrections or updates

  • Withdraw consent (where applicable)

  • Ask how your information is being used

To request this, please email haley@luxsextherapy.com.

6. External links

This site may include links to external sites (e.g. articles, referrals). Lux Sex Therapy is not responsible for the privacy practices of those sites.

7. Questions or concerns?

If you have any questions about this policy or how your information is handled, you’re welcome to reach out: haley@luxsextherapy.com.